Transform your business

through knowledge

Solutions that adapt to your business

What can IX do for yours?

Invest in the best customer experience

Personalizing the experience, reducing the total wait time and empowering customers to choose how to make the best of their own time, consistently results in positive and rewarding customer experiences.

Personalized Service
More Freedom
More Time

Optimize your branch operations

Organize store operations through proper segmentation of service categories and use Real-Time KPIs to allow immediate reaction from branch managers, enabling them to adjust resources and the customer flow according to the current needs.

Organize Services
Optimize Resources
Adjust in Real-Time

Enhance Productivity and Results

Achieve faster transaction times by identifying customers from the very first moment and integrating with Core Systems, getting the customers profile information to your representatives ahead of time and keeping track of every customer interaction with your business.

Faster Transactions
Customer Profiling
Know your customer

Deliver Engaging Content

Consistently deliver eye-catching institutional messages and marketing campaigns to your customers through our entire offering of digital content channels, helping to project an image of a modern and efficient business and reducing the number of walkaways.

Communicate consistently
Keep your customers engaged
Increase revenue opportunities

Gain real insight on performance

Get consolidated analytics of the entire branch network, gaining deep insight on how customer service is performing, how it can become more efficient and how to reduce costs without sacrificing service quality.

Insights for continuous improvement
Increase service network efficiency
Reduce Costs with no drawbacks

Deliver the best customer experience

Personalizing the experience, reducing the total wait time and empowering customers to choose how to make the best of their own time, consistently results in positive and rewarding customer experiences.

Personalized Service
More Freedom
More Time

Optimize your store operations

Organize store operations through proper segmentation of service categories and use Real-Time KPIs to allow immediate reaction from store managers, enabling them to adjust resources and the customer flow according to the current needs.

Organize Services
Optimize Resources
Adjust in Real-Time

Enhance Productivity and Results

Achieve faster transaction times by identifying customers from the very first moment and integrating with Core Systems, getting the customers profile in formation to your representatives ahead of time and keeping track of every customer interaction with your business.

Faster Transactions
Customer Profiling
Know your customer

Deliver Eye-Catching Content

Consistently deliver eye-catching institutional messages and marketing campaigns to yourcustomers through our entire offering of digital content channels, helping to project an image of amodern and efficient business and reducing the number of walkaways;

Communicate consistently
Keep your customers engaged
Increase revenue opportunities

Gain real insight on performance

Get consolidated analytics of the entire store network, gaining deep insight on how customer service is performing, how it can become more efficient and how to reduce costs without sacrificing service quality.

Insights for continuous improvement
Increase service network efficiency
Reduce Costs with no drawbacks

Get return on your investment

Transfer your repetitive, low-value transactions to our Service Kiosks, adding a new revenue channel for operations like top-ups or invoice payments, and enabling your service representatives to direct their focus on tasks that are more complex or demand a more personalized approach.

Automate low-value transactions
Unlock new revenue channels
Further resource enhancement

Care and comfort

Deliver streamlined patient journeys, optimizing their flow through all the provided healthcare services and specialties, adding a personalized touch to every patient and creating a more relaxed and comfortable experience, with reduced real and perceived wait times

Personalized Service
More Comfort
More Time

Smooth Operation

Healthcare environments often deal with chaotic, disruptive scenarios. Real-Time KPIs enable immediate reaction, allowing easy resource and customer flow adjustments, according to the most immediate needs.

Smoother Operations
Resource Optimization
Adjust in Real-Time

Enhance Productivity

Increase the performance of your healthcare professionals by getting them all the most relevant patient information ahead of time, thought the integration with Healthcare Management systems, and by reducing the anxiety of dealing with frustrated patients.

Faster Transactions
Relevant patient information
Reduce staff anxiety levels

Get return on your investment

Transfer your repetitive or time-consuming administrative tasks to be handled by Service Kiosks and your healthcare professionals will be able to direct their focus on tasks that are more complex or demand a more personalized approach.

Autonomous payment of fees
Reduced administrative process
Further resource enhancement

Gain insight on performance

Keep record of all service transactions for your healthcare facilities, gaining deep insight on how your services are performing, how they can become more efficient and how to reduce costs without sacrificing service quality.

Insights for continuous improvement
Increase healthcare services efficiency
Reduce Costs with no drawbacks

Deliver the best customer experience

Personalizing the shopping experience, reducing the total wait time and making sure customers get the fastest and fairest service, consistently results in positive and rewarding experiences that your customers are sure to remember.

Personalized Service
More Freedom
More Time

Optimize your store operations

Organize store operations through proper segmentation of provided services and use Real-Time KPIs to allow immediate reaction from store managers, enabling them to adjust resources and the customer flow according to the current needs.

Organize Services
Optimize Resources
Adjust in Real-Time

Enhance Productivity and Results

Improve service efficiency and add a personal touch to every interaction by identifying customers from the very first moment, getting the customers profile information to your representatives ahead of time and keeping track of every customer interaction with your business.

Faster Transactions
Customer Profiling
Know your customer

Deliver Eye-Catching Content

Consistently deliver eye-catching institutional messages and marketing campaigns to your customers through our entire offering of digital content channels, helping to project a delightful, modern and efficient shopping experience, while reducing the number of walkaways.

Communicate consistently
Keep your customers engaged
Increase revenue opportunities

Gain real insight on performance

Get consolidated analytics of the entire store network, gaining deep insight on how customer service is performing, how it can become more efficient and how to reduce costs without sacrificing service quality.

Insights for continuous improvement
Increase service network efficiency
Reduce Costs with no drawbacks

Smart Service, always on time

Providing self-service channels, reducing the total wait time and empowering customers to choose how to make the best of their own time, consistently results in positive and rewarding customer experiences.

Faster Transactions
More Autonomy
More Time

Optimize Post Office operations

Organize Post Office operations through proper segmentation of service categories and use Real-Time KPIs to allow immediate reaction from store managers, enabling them to adjust resources and the customer flow according to the current needs.

Organize Services
Optimize Resources
Adjust in Real-Time

Deliver Eye-Catching Content

Consistently deliver eye-catching institutional messages and marketing campaigns to your customers through our entire offering of digital content channels, helping to project an image of a modern and efficient postal service and reducing the number of walkaways.

Communicate consistently
Keep your customers engaged
Increase revenue opportunities

Gain real insight on performance

Get consolidated analytics of the entire store network, gaining deep insight on how customer service is performing, how it can become more efficient and how to reduce costs without sacrificing service quality.

Insights for continuous improvement
Increase service network efficiency
Reduce Costs with no drawbacks

Get return on your investment

Transfer your repetitive, low-value transactions to our postal-specialized Service Kiosks, adding new revenue channels for operations like stamping, packaging and expedition, and enabling your service representatives to direct their focus on tasks that are more complex or demand a more personalized approach.

Automate low-value transactions
Unlock new revenue channels
Further resource enhancement

Focus on delivering the best service

Transform complex, heavy traffic public utility services into a truly organized, intuitive and stress-free experience, by offering a personalized touch to every citizen or customer, reducing their total wait time and empowering them to choose how to make the best of their own time.

Streamlined Processes
More Freedom
More Time

Optimize your service operations

Organize public utility service operations through proper segmentation of service categories and use Real-Time KPIs to allow immediate reaction from management, enabling the adjustment of resources and the customer flow according to the current needs.

Organize Services
Optimize Resources
Adjust in Real-Time

Deliver quality communication

Consistently deliver institutional messages and public service announcement to citizens and customers, or broadcast entertaining content to help reduce anxiety levels, using our entire offering of digital content channels, helping public utility services to project an image of a modern and efficient service.

Communicate consistently
Reduce anxiety levels
Modernize public services

Gain real insight on performance

Get consolidated analytics of the entire service network, gaining deep insight on how services are performing, how they can become more efficient and how to reduce costs without sacrificing service quality.

Insights for continuous improvement
Increase service efficiency
Reduce Costs with no drawbacks

Return on investment for all

Allow your service representatives to focus on delivering more complex tasks assistance to citizens / customers with increased efficiency, by transferring repetitive and time-consuming tasks to Service Kiosks.

Automate repetitive transactions
Faster Transactions
Further resource enhancement
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